We welcome small (Under 20kg) house trained, socialised and child friendly pooches to Quest
Robina. Bookings must be made in one of our designated “pooch-friendly” apartments. All
pooches must be micro-chipped, vaccinated and registered as part of our “Pooch Policy” and
documentation needs to be sighted on check in or provided via email prior to arrival.

We kindly ask that you read the below terms and conditions before confirming your reservation:

Dear Parents
1. A $200 refundable Credit Card deposit is required upon check-in, which will be returned to
you post-departure if there are no damages or additional cleaning fees.
2. Your pooch is NOT allowed to roam freely, at any time, within the hotel grounds or in the
hotel itself, in consideration of those that may be frightened of animals and for hygiene reasons.
Your pooch MUST be on a leash or preferably held at all times while outside your apartment and
coming through Reception or car park.
3. Pets are NOT allowed in the pool area, business lounge, gymnasium or conference room.
4. By signing below you are confident that your beloved pooch is friendly and has been socialised
with other animals/humans.
6. Pooches must be registered, vaccinated and documents must be provided either prior to
arrival or shown on arrival.
7. Owners will be liable for incidences resulting in injury or bodily harm.
8. We will only be accepting pooches under 20kg.
9. Maximum 2 pooches per booking
10. When it’s time for Housekeeping to service the room, we kindly ask if you may be able to
take your beloved pooch for a walk or schedule with Reception a best time whilst you are both
out.
11. Staff reserve the right to refuse check in at their discretion with any of the above.